All data is encrypted at rest using AES-256 and in transit using TLS 1.2 or higher — across every system in our platform. Your documents are never stored or transmitted in plain text.
Documents and submissions you upload are used solely to generate your analysis. Our AI infrastructure provider contractually prohibits the use of customer prompts and responses to train or improve any foundation model.
AIgile is built entirely on enterprise-grade cloud providers — each independently SOC 2 Type 2 certified and ISO 27001 certified. We do not run our own servers or manage our own data centres.
Authentication is handled by a dedicated SOC 2 Type 2 certified identity provider. Your account data and documents are accessible only to you. Role-based access controls apply across all internal systems.
All platform activity — document uploads, analysis runs, and access events — is logged by our infrastructure providers. These logs are retained for security monitoring and debugging purposes.
Your documents, case submissions, and analysis outputs are never sold, licensed, or shared with third parties — including advertisers, data brokers, or other businesses.
Our security posture is only as strong as the weakest provider in our stack. We believe in telling you what that means in practice rather than overstating our protections.
This page describes AIgile's current data handling practices in plain English. It is not a substitute for our Privacy Policy or Terms of Service, which contain the legally binding terms. Security practices are reviewed regularly and this page will be updated as our infrastructure evolves. For Enterprise data processing enquiries or to request a Data Processing Agreement, please contact us.
We're happy to walk you through our infrastructure and data practices in detail — especially for Enterprise procurement or organisations with specific data handling requirements.