AIgile
Home›Terms of Service

Terms of Service

Last updated 30 September 2026

These terms govern your access to and use of AIgile, operated by AIgile Pty Ltd ("AIgile", "we", "us"). By creating an account, using our free scan tool, or otherwise accessing AIgile, you agree to these terms.

1. What AIgile is — and isn't

AIgile is a software tool that analyses contracts and related documents and generates reports. AIgile is not a law firm, does not provide legal advice, and using it does not create a lawyer-client relationship. Outputs must not be relied upon as legal advice — always seek advice from a qualified Australian lawyer before making a legal or commercial decision based on anything AIgile produces.

AIgile uses AI models to analyse documents. AI-generated output can be incomplete or contain errors. You're responsible for independently verifying anything material before relying on it.

2. Reports, deadlines and notices

AIgile can help you spot risks, track deadlines and draft notices. It can also get these wrong. You remain responsible for every deadline you meet, every notice you give, and every decision you make.
Reports and risk ratings

Risk ratings, scores, dollar exposure figures, negotiation suggestions and case-law references are indicative estimates based on the documents and information you provide and on assumptions we make. They are not a complete review of your contract. A risk that isn't flagged may still exist, and nothing AIgile produces means a contract is compliant, enforceable or suitable for you. Case-law references are examples, not a prediction of how a particular dispute will be decided.

Deadlines and notice periods

AIgile identifies and calculates deadlines and notice requirements from the contract text and information you provide. It can miss or misread a clause, miss a variation, amendment or other document that changes a deadline, treat a date incorrectly (including the effect of weekends and public holidays), or interpret a clause differently from a court. You must check every deadline and notice requirement against the contract itself and keep your own diary of critical dates. Do not treat a deadline shown in AIgile as the only record of it.

Draft notices

Notices generated by AIgile are drafts. You are responsible for checking that a notice's content, form, timing and method of service meet what your contract and the law require, and for sending it to the right person, in the right way, on time. AIgile does not send or serve notices on your behalf. A late or defective notice can cost you rights, including the right to claim time or money.

Records of sent notices

When you mark a notice as sent, AIgile stores a copy as a record of what you told us you sent. That copy is not proof that the notice was served, received, or valid, and we make no promise about whether it will be accepted as evidence in any dispute. Keep your own proof of service.

Site Companion, photos and weather

Events flagged from photos, notes or chat are prompts for you to consider, not conclusions that an entitlement or obligation has arisen. Photo analysis can miss or misread what is in an image. Weather information comes from third-party sources, can be inaccurate or unavailable, and is not an official weather record for the purposes of a claim. None of these replace proper site records.

3. Your account

  • •You must provide accurate information when creating an account and keep your login credentials secure.
  • •You’re responsible for all activity that happens under your account.
  • •You must be legally able to enter into a binding contract to use AIgile — this service is intended for business/commercial use, not for individual consumers acting outside a trade or business.
  • •If you sign up on behalf of a business, you confirm you have authority to bind it to these terms.
  • •You’re responsible for the people you invite to your account, including teammates and site workers, and for what they do with it.

4. Acceptable use

You agree not to:

  • •Upload documents you don’t have the right to share, or that are subject to a confidentiality or privilege obligation you haven’t cleared for this purpose.
  • •Use AIgile to build a competing product, or to reverse-engineer or scrape the platform.
  • •Attempt to circumvent usage limits, security controls, or payment mechanisms.
  • •Use the service for any unlawful purpose.

5. Your content and our service providers

You keep ownership of the documents, photos and information you upload ("your content") and the rights you already have in them. You give us a limited licence to store, process and transmit your content, including by passing it to the service providers described in our Privacy Policy, solely so we can provide and support AIgile.

Our service providers include AI model, hosting, database, authentication, payment and email providers. They handle data under their own terms and policies, and we don't operate their systems or control their practices. For that reason we don't give any assurance about how they store, retain, use, secure or locate data. You should review their terms and decide whether AIgile is suitable for your content.

You're responsible for making sure you're allowed to upload your content. That includes checking whether any contract you're party to restricts disclosing it to service providers, and whether a photo or document contains personal information about other people and you have the consents you need.

6. Ownership of the platform and outputs

AIgile owns the platform, including its software, design, branding and underlying technology. We give you a limited, non-exclusive, non-transferable, revocable licence to use it for your business in accordance with these terms. You may use the reports and documents AIgile generates for you in your business. Because outputs are generated by AI, we don't promise they are unique to you or free of third-party rights, and you're responsible for checking that before you rely on or publish them.

7. Subscriptions, one-off purchases, and billing

  • •Subscription plans (Lite, Essential) renew automatically each billing period until cancelled.
  • •One-off purchases (a single unlocked scan report) are a single payment for a single report — no recurring charge.
  • •You can cancel a subscription, or switch between plans, at any time from your account — changes to your access take effect immediately, with billing adjusted proportionally for the current period.
  • •We’ll give you at least 30 days’ notice by email before a price increase applies to your subscription.

See our Refund Policy for what happens if something goes wrong with a payment or the service itself.

8. Free scans and account-free access

You can run a limited free contract scan without creating an account. Unpaid, unclaimed scans are scheduled for automatic deletion 30 days after upload, including the uploaded file — see our Privacy Policy for detail.

9. Service availability

We aim to keep AIgile available and reliable, but we don't guarantee uninterrupted or error-free access. AIgile depends on third-party providers, so outages or changes on their side can affect it. We may modify, suspend, or discontinue features with reasonable notice where practical.

10. Limitation of liability

To the maximum extent permitted by law, AIgile is provided "as is" without warranties beyond those that can't be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

Where our liability can lawfully be limited, we are not liable for indirect or consequential loss, or for loss of profit, revenue, opportunity or data. That includes loss arising from a missed, late or defective deadline or notice, from relying on an output without checking it, or from a failure of a third-party provider.

Where our liability can lawfully be limited, our total liability to you for any claim arising from your use of AIgile is limited to the amount you paid us in the 12 months before the claim arose.

11. Indemnity

You agree to indemnify AIgile against any third-party claim, and the loss and reasonable costs that come with it, to the extent caused by your breach of these terms, your misuse of the platform, or content you upload that you didn't have the right to share.

12. Termination and your records

You can delete your account at any time from your account settings. We may suspend or terminate access for a genuine breach of these terms, including unlawful use or non-payment. Where a breach can be fixed, we'll give you 7 days' notice by email to fix it first, except where the breach is serious, unlawful, or puts the platform or other users at risk.

After your account ends we may delete your content. You're responsible for keeping your own copies of your contracts, notices and any records you may need, including for any claim or legal retention requirement, and for exporting what you need before your account ends. Sections 2, 5, 6, 10, 11 and 14 continue to apply after termination.

13. Governing law and disputes

If you have a dispute with us, please raise it first by emailing the address below and give us 30 days to try to resolve it in good faith before starting proceedings, except where you need urgent relief. These terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of its courts. Nothing here limits your right to complain to a regulator such as the ACCC.

14. Changes to these terms

We may update these terms from time to time. For material changes we'll email the address on your account at least 14 days before they take effect, and we'll update the "last updated" date above. If you don't accept the changes, you can cancel your account before they take effect. Continued use after that means you accept the updated terms.

15. General

  • •These terms, with our Privacy Policy and Refund Policy, are the whole agreement between you and AIgile about the service.
  • •If a provision is unenforceable, it is read down or removed and the rest continues to apply.
  • •If we don’t enforce a provision, that doesn’t waive it.
  • •You can’t transfer your rights under these terms without our written consent. We may transfer ours as part of a sale or restructure of our business.
  • •Neither of us is liable for a failure or delay caused by something outside our reasonable control, including internet or third-party provider outages.
  • •We may give you notices under these terms by email to the address on your account.

16. Contact us

Questions about these terms? Email info@aigile.com.au or use our contact form.